Dear customers,

We hope you are happy with your purchase from us. However, if you are not completely satisfied, we offer the option to return items in accordance with our returns policy.

Please note that the return shipping costs must be borne by the customer . You have the option to arrange the return shipment through DHL on the link we provide. The link is: DHL Retour Link .

Alternatively, you are free to send the return by other means. However, we ask you to read the conditions under the " Right of Withdrawal " section carefully to ensure that your return meets the required criteria. We also recommend using a tracked shipment. In the event of a lost shipment, we can only issue a refund if you can prove that the package was sent to the correct address.

Please send your return to the following address:

PremiumCase Inh. Julian Able
Am Freibad 2
84152 Mengkofen

Our goal is to make the return process as easy as possible and we thank you in advance for your understanding and cooperation. If you have any further questions about the return, please do not hesitate to contact our customer service.

Thank you for your trust in our products and services.